Frequently Asked Questions
Find answers to common questions about ConstructAI's features, pricing, and capabilities
Getting Started
What is ConstructAI?
ConstructAI is the world's most comprehensive construction AI platform with 800+ intelligent features across 18 specialized categories. We help construction professionals automate workflows, reduce costs, and improve project outcomes using advanced AI technology.
How do I get started?
Simply sign up for a free account, choose your AI engine based on your needs, and start chatting with our AI agents. You can upload documents, images, and other files for instant analysis and insights.
Do I need technical knowledge to use ConstructAI?
Not at all! ConstructAI is designed for construction professionals, not developers. Simply describe what you need in plain language, and our AI agents will handle the technical complexities.
Features & Capabilities
What types of files can I upload?
You can upload PDFs, Word documents, Excel files, CSV files, images (JPG, PNG), CAD drawings (DXF, DWG), BIM models, and more. Our AI engines can analyze virtually any construction-related document or file.
Can ConstructAI analyze BOQ and cost estimates?
Yes! Our Cost & Estimation AI can validate BOQs, detect quantity inflation, suggest regional rates, identify duplicate items, compare estimates, and perform advanced cost analysis with high accuracy.
Does ConstructAI support site safety monitoring?
Absolutely! Our Site Intelligence AI can detect PPE compliance, identify hazards, analyze scaffolding safety, monitor worker movements, and create real-time safety heatmaps from photos and videos.
Can I use ConstructAI for multiple projects?
Yes! ConstructAI supports multi-project management with portfolio analytics, cross-project insights, and consolidated reporting across all your construction projects.
Pricing & Plans
Is there a free trial?
Yes! We offer a 14-day free trial with access to all features. No credit card required to get started.
What payment methods do you accept?
We accept all major credit cards, debit cards, UPI, net banking, and wire transfers for enterprise customers.
Can I cancel anytime?
Yes, you can cancel your subscription anytime from your account settings. No questions asked, no hidden fees.
Do you offer enterprise pricing?
Yes! We offer custom enterprise pricing for large organizations with advanced features, dedicated support, and on-premise deployment options. Contact our sales team for details.
Data & Security
Is my data secure?
Yes! We use bank-level encryption (AES-256) for all data at rest and in transit. Your files and conversations are private and never used to train our AI models without your explicit consent.
Where is my data stored?
Your data is stored in secure, SOC 2 compliant data centers in India with automatic backups and disaster recovery protocols. We comply with all Indian data protection regulations.
Can I delete my data?
Yes, you have complete control over your data. You can delete individual files, conversations, or your entire account at any time from your settings.
Do you comply with GDPR and data protection laws?
Yes, we are fully compliant with GDPR, Indian data protection laws, and industry best practices for data security and privacy.
Technical Support
What support options are available?
We offer 24/7 email support, live chat during business hours, phone support for Pro and Enterprise customers, and a comprehensive knowledge base with tutorials and guides.
How fast do you respond to support requests?
Free users: within 24 hours. Pro users: within 4 hours. Enterprise users: within 1 hour with priority support and dedicated account manager.
Do you provide training?
Yes! We offer free video tutorials, webinars, and comprehensive documentation. Enterprise customers also get personalized onboarding and training sessions.
Still have questions?
Can't find what you're looking for? Our support team is here to help.