Privacy Policy

Last updated: March 17, 2024

1. Introduction

ConstructAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this privacy policy carefully.

2. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and email address when you register
  • Payment information when you subscribe to paid plans
  • Profile information you choose to provide
  • Communications you send to us

Usage Information

We automatically collect certain information about your device and how you interact with our Service:

  • Log data (IP address, browser type, operating system)
  • Usage patterns and preferences
  • Feature usage and performance metrics
  • Cookies and similar tracking technologies

Content You Upload

When you upload files or create content using our Service, we store and process that content to provide you with AI-powered analysis and insights.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience
  • Detect and prevent fraud and abuse
  • Comply with legal obligations

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data is encrypted at rest using AES-256 encryption and in transit using TLS 1.3
  • Access Controls: Strict access controls ensure only authorized personnel can access your data
  • Data Centers: We use SOC 2 compliant data centers in India with 24/7 monitoring
  • Backups: Regular automated backups with disaster recovery procedures
  • Security Audits: Regular third-party security audits and penetration testing

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Service. You can request deletion of your data at any time by contacting us or through your account settings.

6. Sharing Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share information

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Export: Request a copy of your data in a portable format
  • Opt-out: Opt out of marketing communications

8. AI and Machine Learning

We use AI and machine learning to provide our Service. Important points:

  • Your uploaded content is processed by our AI systems to provide analysis and insights
  • We do NOT use your content to train our AI models unless you explicitly opt-in
  • AI processing happens in real-time and your content is not shared with other users
  • You retain all intellectual property rights to your content

9. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Authenticate your account
  • Analyze usage patterns
  • Provide personalized content

You can control cookies through your browser settings, but this may affect your ability to use certain features of our Service.

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

11. International Data Transfers

Your information is stored and processed in India. If you are accessing our Service from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: privacy@constructai.com
  • Phone: +91 98765 43210
  • Address: Mumbai, Maharashtra, India